E-Commerce Security Issues

pic INTERNAL ASSIGNMENT Name of the give the gatedidate ISHA Enrollment nary(prenominal) 01215903911 Course MBA Batch 2011-13 Subject E- line of credit Subject code MS-114 Topic of appointee Is aegis a real or perceptual problem in weathervane trading. Subject Teachers name Ms. Sneha Chopra ABSTRACTThis proposal draw contains the study of is security a real or perceptual problem in web commerce. The content let ins the security tie in issues being faced by the companies or organizations in their line of merchandise with e-commerce. The tools being available in market to cope with such(prenominal) issues and a company named ZANTAZ being involved in solving such issues desire threats, hacking, takeoffs, and theft etc. The example of such company facing hacking issues (Facebook) is also included in the study.The emerging security related issues how been tackled and their impact on the business proceeding atomic number 18 being discussed. Table of content S. no Content P g no 1. Introduction 4 2 Advantages & dis rewards of e-commerce 5-7 3 auspices a real problem 7-9 4 certificate issues 10-11 5 security department tools 12 6 Ex-Facebook 13-14 7 Conclusion 15 8 Viper report 16 9 Source 17 INTRODUCTIONAccording to Wiegand (1997) whatsoever form of economic activity consumeed via electronic connections is called e-commerce. Web commerceis a form ofelectronic commercethat is conducted primarily through theWorld spacious Weband other aspects of the internet. In e-commerce the business transactions are carried come in on internet and includes purchase and selling of goods and services. Many business unfluctuatings hardening up their website in order to display their products & services for consumers to purchase or to seduce chafe by using web browser. Websites present the consumer with non-homogeneous options for searching and selecting products and services, which offer speed and convenience of shopping from home or the off ice. The consumer gains benefits of shopping 24 hours a day. picRecently the Worldwide E-Commerce Fraud legal profession Network was formed by American Express and e-tailers such as Amazon. com and Buy. com to establish common grounds for reducing the threats created by increasing confidence on the Internet for commerce. Membership has expanded swiftly to now include 375 puffy and small players united to promote the growth of e-commerce in large part by keeping fraud to a minimum. Consumer privacy is dependly the most publicized security issue replacing theft and fraud as top concerns in e-commerce. The DDOS attacks demonstrated that business sites did non watch over adequate security protection and intrusion detection measures.Security, however, is not in force(p) a matter of technology implementing technology without the proper organizational processes leave behinding not solve security problems. There are a go of critical social and organizational issues with security . The first is that the weak connect in security is often users or employees, rather than the technology. The second is packet engineer management, or managing how security technology is deployed. The third is the development of adequate organizational processes for risk management, separation of duties, and development of security policies, access control, and security assurance. Advantages of E-commerce cast down CostDoing e-business is cost effective it reduces logistical problems and provides a small business with competitive advantage with giants such as Amazon. com or General Motors. E commerce helps in reducing cost of business as it enables to get access to large population. Economy It helps in development of economy. It provides the business an external platform to do transactions and get a competitive advantage in the economy and increase the productivity. Higher Margins E-business along with higher margins helps in gaining more control and flexibility and enables to s ave time when manual transactions are done electronically. Better Customer Service Ecommerce authority better and quicker client service.Online customer service misrepresents customers happier. sooner of calling your company on the phone, the web merchant gives customers direct to their individualalised account online. This saves time and money Quick Comparison Shopping Ecommerce helps consumers to comparison shop. Automated online shopping assistants called hop bots scour online stores and harness deals on everything from apples to printer ribbons. harvest-feastivity Gains Implementing the web throughout an organization means improved productivity. For example IBM incorporated the web into every corner of the firm products, marketing, and practices. Teamwork It has made the interaction easier through e-mails.It has transformed the way organizations interact with suppliers, vendors, business partners, and customersmail is one example of how people collaborate to exchange s tudy and work on solutions Information Sharing, Convenience, and Control Electronic commerce improves culture sharing between merchants and customers and promotes quick, justintime deliveries. They can interact at any time through internet without any affair jams, no crowds etc. Disadvantages of Ecommerce Security Security continues to be a problem for online businesses. A customer does not intuitive feeling confident(p) round the secrecy of the payment process before they purchase anything. unlicensed access and hacking of information are the major concern. arrangement and Data impartiality Data protection and the integrity of the system are serious concerns. Viruses puddle unnecessary sees, file backups, storage problems, danger of hackers and other similar difficulties. System Scalability A business develops an interactive interface with customers with a website. A website must(prenominal) be scalable, or upgradable on a regular basis to make sure customers remain with them. Ecommerce is not free Establishing a web based organization involves huge funds or investment by the management. Brands are expected to lower search costs, build trust, and notify quality. Customer Relations ProblemsIt is the foremost objective of the organization to maintain the customers loyalty with them because they cannot survive in the market for long limit without them. Products People wont buy online People mostly dont like to buy furnitures for ex, online because they want to sit on it feel the texture of the fabric and therefore a website called furniture. com or living. com, countenance failed. pseudo sites There are many bad sites which eat up customers money. Product quality There is no guarantee of product quality as customers cannot touch or test the product before the deal. pic Security is a real problem in web commerce. Security issues are up fancy up day by day in web commerce and throw off become a major problem in the economy.The opaqueness of info collection methods on the World Wide Web has given rise to privacy concerns among Internet users. The number of hacking cases has risen and fake sites are unnumerable on net. From this we can assume how secure our business transactions on the internet. To overcome this problem many package such as firewall, etc has been develop and installed in the organizations database so that the information is been secured from outside users. Security means granting immunity from risk and danger. In e-business security is the main concern of the business. How estimable you are while conducting business on internet is the issue of nowadays. Consumers idolatry the loss of their financial data, and e-commerce sites fear the financial losses.Studies view shown that consumers are touch on about the lack of privacy on the Web. For example, Ryker et al. 2002 quote a cost Water House Coopers study indicating that 92% of consumers are worried about privacy, with 61% refuses to shop online. Forr ester research has found that privacy fears inhibit just about 50% of consumers from shopping online and suggests that consumers often decline to provide data put crosswise by websites and provide false information. Online privacy and online security are distinct. privateness concerns arise when consumers personal information is considerd online without the consumers consent or knowledge and is exchange to third parties without the consumers consent or knowledge.Whereas, online security relates to the confidentiality of the information, systems ability to secure itself against the conduct of unauthorized third parties, such us hackers, who attempt to access the Web sites stored information. Security Issues in web commerce- Three types of security threats 1. defense team of service, 2. Unauthorized access, and 3. thievery and fraud 1). Denial of Service (DOS)- Two elemental types of DOS attacks junk e-mailming and viruses a) Spamming Sending unsolicited commercial netmails to individuals E-mail bombing caused by a hacker targeting one computer or network, and lighting thousands of email messages to it. Surfing involves hackers placing software agents onto a third-party system and linguistic context it off to send requests to an intended target.DDOS (distributed denial of service attacks) involves hackers placing software agents onto a number of third-party systems and setting them off to simultaneously send requests to an intended target. b) Viruses self-replicating computer courses designed to carry through unwanted events c) Worms special viruses that spread using direct Internet connections d) Trojan Horses disguised as legitimate software and trick users into running the program 2). Unauthorized access a) Illegal access to systems, applications or data b) passive unauthorized access listening to communications channel for finding secrets. whitethorn use content for damaging purposes c) Active unauthorized access. Modifying system or data. M essage stream modification Changes intent of messages, e. g. to abort or delay a negotiation on a contract d) Masquerading or spoofing move a message that appears to be from some(a)one else. Impersonating another user at the name (changing the From field) or IP levels (changing the source and/or destination IP address of packets in the network) e) Sniffers software that illegally access data traversing across the network. 3). Theft and fraud a. Fraud occurs when the stolen data is used or circumscribed b. Theft of software via illegal copying from companys servers c. Theft of hardware, specifically laptops, pen drive, cds, hard disk etc. E-COMMERCE SECURITY TOOLS- 1. Firewalls- software and hardware 2. digital certificates 3. digital signatures 4. ublic key infrastructure 5. encryption software 6. Biometrics- retinal scan, fingerprints, voice, etc. 7. passwords 8. Locks and bars- network operations centers. An example- Driven by information preservation rules, corporations wit hin the financial services sector throw off begun to seek assistance from companies such as ZANTAZ, a leading supplier of Compliance Technology Solutions. With the help of companies like ZANTAZ, a corporation can deploy proactive compliance initiatives that a) Automatically capture, archive and instantly retrieve email, attachments, and IM b) Monitor and supervise email, IM and other electronic communication and ) Quickly doctor data from back-up tapes in the event of an audit, litigation or investigation. Companies like ZANTAZ have gone to great lengths to empower a corporation to quickly, efficiently, and cost effectively deploy proactive compliance solutions associated with electronic communication preservation, supervision, and record-keeping regulations. Example- Facebook security issues unmatchable of the example of the company facing security issue worldwide is Facebook. Facebook has been chthonic heavy attack since the last two year as the frequent social networking site has become the victim of a severe hacking gratify affecting nearly every user on the site. it has become a severe problem worldwide and is still increasing.The hacks do not seem to have specific targets but happen at random with some users news breaks being littered with objectionable content and others not seeing anything. This led to the temporarily blocking of site and unable to access the information by the users. Some of the hacks happen in the form of click spam being sent out. A popular spam involves Kim Kardashian with a link to a characterization. It will say something like After watching this video I lost all respect for Kim. Upon clicking, the link takes the unsuspecting person nowhere, and hacks the account sending the same spam to all of the users friends. Other spams include mass messages and tagged photos leading people to believe they are in the link or involved with it because it is not personalized.Those will also have the same result, and continue the spam ming of others walls. Impact on customer Users are outraged and some are considering deleting their profiles. Actress and director, Courtney Zito, told The ChristianPost, I have 5000 friends. My feed is littered with porn. I cant even check my news feed with anyone nigh because of it. This led to the decrease in the market share and people have removed their pictures and are now afraid of posting anything on profile. estimator hackers attempt to break into at least 600,000 Facebook accounts using stolen username and password inside information every day, the social networking giant have revealed.The latest revelation came afterward Facebook issued a security announcement promoting its new Trusted Friends password indemnity technique. Many of the hackers are caught out by additional authentication questions, such as asking users to identify friends in pictures, but many attempts are successful. this problem has helped contribute to the demise of Myspace a couple of years ago. The spam ran rampant ultimately causing many of the users to switch to the safer Facebook. pic Conclusion Security is now understood to be largely imperfect, the continual cat-and-mouse game of security expert and hacker. Important technical developments have been deployed in the last quin years however, it is clear that organizational policies may play as an in-chief(postnominal) role in site security.The results of this study provide support for the self-confidence that consumer e-commerce adoption/rejection decisions are determined by rational behavior in terms of channel net value seen as the perceived relief of power between the overall benefits that are likely to accrue by using the Internet, and the overall barriers encountered to using it or to deriving the sought benefits Internet adopters, and especially the consumers who have embraced online shopping, perceive the tot benefits of e-commerce as exceeding the total impediments to embracing/using e-commerce, whereas Intern et non-adopters consider the impediments to e-commerce as drastically portentous the benefits offered by the commercial Internet. VIPER REPORT pic SOURCES 1. http//www. allbusiness. om/technology/software-services-applications-online-security/11565464-1. hypertext mark-up languageixzz1kNGJjj94 2. http//www. allbusiness. com/technology/software-services-applications-online-security/11565464-1. html 3. www. manjeetss. com/articles/advantagesdisadvantagesecommerce. htm 4. http//www. allbusiness. com/technology/software-services-applications-online-security/11565464-1. htmlixzz1kNOllPwd 5. http//www. pcworld. com/article/160545/facebook_hit_by_five_security_problems_in_one_week. html 6. http//www. dailymail. co. uk/sciencetech/article-2054994/Facebook-hackers-attempting-crack-600-000-accounts-day. html 7. http//www. eecs. umich. edu/ackerm/pub/03e05/EC-privacy. ackerman. pdf